Deepfake Video Scams – How To Protect Your Business

deepfake video scam

Ever found yourself on a video call, wondering if the person on the other end is truly who they claim to be? If not, you’ll probably soon be. Welcome to the world of deepfake video technology, where seeing is not always equal to believing. For individuals, freelancers, solopreneurs, and business owners alike navigating this landscape is more crucial than ever.

With the development of LLM and GenAI, deepfake videos – recorded and in real-time – are not sci-fi stuff anymore. They’re here, they’re unsettlingly convincing and represent a serious security threat. Here’s a new digital dilemma: your “boos” video calls you to ask for sensitive information. Should you provide it? Recent stories show that you should think twice.

In this piece, we’re diving deep into the heart of deepfake scams. I’m exploring how these digital deceptions are crafted, the threats they pose to your business, and, most importantly, how you can shield yourself and your team from falling victim to them.

What is a deepfake video

Alright, let’s peel back the layers of this digital onion known as deepfake technology. Imagine a tool, a bit like a digital wizard, that can take a person’s image or video and, with a dash of AI magic, swap their face with someone else’s. Sounds fun for a harmless prank, right? But when this tech falls into the wrong hands, it’s not funny anymore.

These aren’t your weekend photo edits. We’re talking high-quality, “I-can’t-believe-it’s-not-real” videos that can make anyone appear to say or do anything. For businesses (but for individuals too) the stakes are sky-high. Picture this: a video surfaces online, seemingly featuring you disclosing confidential info. Except, it’s not you. Welcome to the unsettling world of deepfake video scams!

But how does this magic work? At its core, deepfake tech uses AI, precisely something called machine learning. These are algorithms that learned to expertly mimic, studying countless images and videos of a face, and then superimposing it onto someone else with outstanding precision. The result? Videos that can fool even the sharpest eyes.

In the digital age, where your reputation is your currency, understanding this tech isn’t just smart – it’s essential. So, as we navigate these digital waters, let’s keep our eyes wide open to the possibilities, and the pitfalls, of deepfake videos. After all, in the world of business, knowing is half the battle.

The risks of deepfake scams

Now that we’ve peeked behind the curtain of deepfake tech, let’s talk about why these are more than just a tech party trick. First off, there’s the trust factor. In the small business world, trust is essential for resilience – it keeps everything from clients to partners, to employees firmly connected. A convincing deepfake could shatter that trust in a heartbeat, painting you or your business in a light that’s far from flattering, or worse, downright damaging.

Then there’s the financial fallout to consider. A deepfake scam could, for example, trick you into transferring funds to a fraudster’s account, thinking you’re paying a legitimate invoice. Or it might leak “confidential information” that sends your stock plummeting before you can even say “That’s not me!”

Then there’s the legal labyrinth. If a deepfake portrays you engaging in illegal or unethical behavior, you might find yourself entangled in legal battles to clear your name, draining resources and diverting your focus from where it truly belongs – growing your business.

How to spot a fake video

Not easy! Spotting a deepfake might feel like finding a needle in a digital haystack. But in some cases, some signs can help us separate fact from fabricated fiction. Here’s your mini-guide to becoming a deepfake detective:

  1. The Devil’s in the Details: Keep an eagle eye on the details. Does the lighting seem off? Are the facial expressions a tad too rigid? Sometimes, it’s the little inconsistencies that give the game away.
  2. Lip-Sync: Watch the lips. If they’re out of sync with the audio, you might be dealing with a fake. Sometimes video and audio are desynchronized in authentic videos too, this is something to keep in mind.
  3. Blink and you’ll miss it: Humans blink, often without noticing. If your on-screen counterpart is pulling off a staring contest worthy of a world record, it’s time to raise an eyebrow.
  4. Background: No, not that background check! Look at the video’s background. Glitches, odd shadows, or scenes that seem too static can be red flags waving at you.
  5. Trust Your Gut: This is probably the most important. If something feels off, it probably is. Our intuition is finely tuned to human nuances, so if your gut’s raising alarms, listen.

In the vast ocean of content on the internet, it’s better to be skeptical than to become a victim of deception.

How to defend against deepfake video

Not many years ago cybersecurity meant firewalls and antivirus. Now, cybersecurity for businesses is much more. It’s defending digital assets (wherever they are located), ensuring privacy, and protecting digital identities and reputations. Deepfakes are here to stay so here are some strategies to protect yourself and your organization:

Establish a Verification Process: Define a verification process for sensitive requests received via digital communication. If an inquiry comes unexpectedly, follow up through a different communication channel to confirm the request’s authenticity.

Educate and Train: Regularly educate and train staff on the existence and dangers of deepfake technology. Awareness is the first step in prevention.

Secure Communication Channels: Use secure, encrypted communication channels for sensitive conversations. Consider using authentication mechanisms (even simple conference PINs will help) or digital signatures that are harder for scammers to replicate.

Critical Thinking: Always approach unsolicited requests, especially those involving sensitive information, with a healthy dose of skepticism. Are “familiar” people acting odd? Do they ask atypical questions?

By adopting these strategies, we can counter the tide of deepfake deception, safeguarding our businesses and our community. For solopreneurs and small business owners, this means not just reacting to the deepfakes we see today but also anticipating the future.

Concluding thoughts

As AI technology matures it becomes evident that is a game-changer for businesses of all sizes. From creating content to reducing operational tasks, GenAI is like having an extra pair of hands. It’s exciting stuff for anyone running their show or steering a small business. The potential for growth, innovation, and connecting with our customers in new ways is massive.

But, there are pitfalls too. It enables old and new tricks, deepfakes being just one of them. It’s easy to create videos that can make it look like someone said or did something they never did. The chaos that a deepfake video can cause is serious. That’s why, while we’re diving into all the cool stuff GenAI can do, we can’t lose sight of the need to keep things legit and safe. Businesses are built on trust, and it’s on us to keep that solid, no matter how fancy the tech gets.